December 6, 2023
Together, we navigate the evolving tech world, making the Project Beehive a benchmark for efficient and responsive customer support systems.
In the world of customer support tech, Near.U presents Project Beehive.
We're working on Beehive, the customer support Back-Office for Nationale Postcode Loterij. With over 300 views and an aging PHP codebase, our core team is migrating to React, treating each view as a Micro Frontend for an easier and more organized solution.
Our tech stack includes ReactJS 17, Bootstrap5, and SCSS, transitioning smoothly from PHP. We use the "Novamedia"component library and Jest for unit testing to ensure reliability.
In updating Beehive, we've made each view it sown React application, like a Micro Frontend. This not only makes finding and fixing issues easier but also lets us add various Widgets to improve how users interact with it. Ensuring quality is super important to us. We use Jest fortesting, and it's seamlessly integrated into Jenkins pipelines for every code change. Near.U enforces strict rules to keep the code consistent and integrated into our Jenkins pipeline to make sure all the different parts work well together.This helps us keep everything in Beehive working smoothly.
Beehive is more than a tech upgrade. Near.U and Nationale Postcode Loterij are reshaping how we approach customer support. Together, we navigate the evolving tech world, making Project Beehive a benchmark for efficient and responsive customer support systems. Our journey continues, shaping the future of customer support.
